Ingo's Campervan

Pro

• Very Clean
• Very uncomplicated
• Eros very nice and always answered quickly
• Return of the Car incl. Transfer back to Airport perfect

 

Con

• Airport pickup on arrival - Eros forgot us. Wo wrote by Yescapa, but he did not answer at all. Finally we had to call him and then had to wait 30 Min for him to come.
• Flush from the toilet broken
• Windshield not waterproof anymore, water leaks into the cabin, when raining
• Lights of the camper are very weak. Also it is hard to read the instruments while driving in the dark.
• Had no gas for the built-in stove. Got a mobile camping-stove from Eros. He promised to bring a new gas bottle on Monday, no matter where we are on the island. After telling him our position on Monday Eros wanted us to get along with the mobile cooker because suddenly that was too far away. Cost us a whole day of holiday feeling.
• After returning the Camper Eros was angry with us because the toilet was not 100% empty. Eros got angry, impolite and accusing. Demanded a refund which we did not agree to. 

Answer of the renter:
I'm sorry the customer was so dissatisfied. I suspect that everything is due to my request for 80 euros to empty the toilet, because the customer forgot to do so, leaving the tank with about 10kg of excrement !!! I answer: 1) yes, upon arrival I had an unexpected event, it happens! remember that the transfer service to and from the airport is FREE, it is a courtesy. 2) faucet in the bathroom is not broken, but changed with a second switch. 3) the lights of the camper are not led, the camper is 30 years old and has passed the German tuv inspection, so they have the minimum requirements. 4) instrumentation lights ... 2 bulbs burned out .................... 5) the gas tank was finished and it was not possible to buy a new cylinder because it was Saturday and the 5kg cylinder is not easy to find. I gave them a 2 burner outdoor stove for Saturday Sunday. they told me that on monday they would go to Chia.1 hour from cagliari. I told them I would bring them the tank. Monday I called them and they told me to be in Piscinas..2 hours from Cagliari. asked them if the outdoor stove could be enough. answer no. so I asked to see us in Guspini, 1 hour from Cagliari. in fact, they had said that during the day they would move through Guspini. the cylinder was delivered through a friend of mine from Guspini. problem solved. 6) I have never been angry! I don't do it for 2 people who lie for 80 euros. 7) a trickle of water passes from the side of the front window without interfering with safety or in the camper part. it is a repair that takes 10 days, and the camper cannot be stopped during the season. proof of all 7 points above, I have the chat whazapp!

Très bon loueur, disponible. Van maniable qui passe partout ! 
c'était top ;)

The communication was very good and easy. Eros was very friendly and helpful with us. We was 3 friends and we travelled in this van during 1 week, everything went well. The space is enough for 3 person. Everything is included (towels, sheets, cooking tools, table, chairs...).