Help Centre - Renter

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How does the breakdown assistance work?

Once your reservation is confirmed, paid in full (in the event that payment is made in several installments), and as soon as all your documents have been downloaded to your account, you will receive the rental contract and the insurance certificate.

The insurance certificate includes contact details for assistance to be contacted in the event of a breakdown or incident. Renters and vehicles can be supported by a specialist 24/7. The breakdown assistance to be contacted will depend on the insurance associated with the rented vehicle.

For more details on breakdown assistance policies, please click here.